The Live Doctor | The Best in Telemedicine and Telehealth
  • When can I get in touch with a doctor?

    24 hours a day, 7 days a week, 365 days a year you can receive access to a national network of U.S. board-certified doctors to treat various medical issues.

  • I’ve purchased a plan. When can I contact a doctor?

    After your purchase you should receive a confirmation email within an hour or so. It will take 24 hours to process your purchase. Once confirmed you should receive another email with details on how to sign in and contact a doctor. It should not take longer than 24 hours to get started. If you do not receive your second email with your login details then please contact us at 1-866-559-3521.

  • What is Telemedicine?

    Telemedicine is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.

  • Is there a copay involved with Telemedicine and Behavioral Health?

    Both Telemedicine and Behavioral Health are at a $0 copay.

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